The
travel business is full of dynamism and flexibilities. Oswalairtravels.com find
it difficult to handle the customers with diverse and complex needs while
looking for holiday packages. This problem has made us to frame certain terms
and conditions for packages. Oswalairtravels.com are just the mediator between the
clients and the service provider so Oswalairtravels.com cannot be made liable
for any disservice caused by the service provider. In case of any natural
calamity like flood, pandemic, earthquake etc. client’s trip is cancelled or
postponed then if the service provider compensates us then Oswalairtravels.com will
also compensate clients otherwise not. If for any unavoidable reasons the
location and the hotel is changed then clients need to accept that. The picture
shown on the Oswalairtravels.com websites and the actual scene may vary due to
technological editing. Oswalairtravels.com will not be able to confirm any of
the packages unless and until the payment is fully paid, no verbal assurances
will be entertained. If the service provider (hotels) changes the room
categories due to non-availability then Oswalairtravels.com will not be liable.
In case the client is a part of group tours and if the group is incomplete then
the trip may be cancelled and Oswalairtravels.com will refund the actual
receivable amount. If clients are not agreeing to the refund policy and want to
adjust with the next group tour then the difference price needs to be paid. Oswalairtravels.com are not committing for
early check inn and late check out. If due to clients own personal reason the
package is missed or cancelled then Oswalairtravels.com are not financially liable to pay clients .For
extra bed only mattresses will be provided by the hotels. During high altitude
travels AC of the vehicle will be off. Oswalairtravels.com will not be liable
for any health related mishap if it is not disclosed beforehand. Oswalairtravels.com
are not liable for any travel insurance claim rejection in case of incomplete
documentation and supplier’s requirement. If clients miss the flight and
thereby the tour then it would be completely non-refundable. There will not be
any date change option. Oswalairtravels.com are not committing the time slot of
the helicopter rides and if clients miss it then Oswalairtravels.com are not
liable to pay clients back. Oswalairtravels.com are fully committed to our customers to
provide the best servicers but if the services mentioned in the vouchers are
not provide by the suppliers then clients need to inform us immediately. Late
information will not help clients and neither will be financially adjusted. If by
mistake there is any loss of property of the service provider by the client then
clients have to compensate them Oswalairtravels.com are not liable for the
loss. If there is any room checks due to security reasons by the local
administration or the hotel administrative authority then the clients cannot
object to it. If the clients is caught with any disputes with the service
provider then Oswalairtravels.com will not be able to travel outside Delhi for
legal procedures but Oswalairtravels.com will fully support clients as far
possible. .If clients have any complaints please do inform our legal team or
senior authority at least ten working days before the complaint filling day. Other
than the above issues if there is any further legal issues cropping up it would
be within Delhi city’s jurisdiction only. The pricing is completely based on
real-time availability of the travel components and price change takes place
depending on the complete package.
